You may not notice the changes right off when you visit
their website, but underneath it all there will be big
changes. The way that affiliate programs access the new
FamilySearch website has changes. Unfortunately this
means that older versions of FamilyInsight and other
affiliate products will no longer work with new
FamilySearch. This will affect all of the original FamilySearch
certified software products. In short we needed to rework
part of our program to work with the new changes to the new
Because of these changes it will be necessary to install
the latest version of FamilyInsight in order to continue to interface
with the new FamilySearch website. This happened once
before on the old FamilySearch website as early users of
PAF Insight might remember. Try as we might to get the word
out to all of our customers, there will be many that do not
know what is happening and get frustrated when their
program stops working.
You can really help us by telling your family history
loving friends to update to the next version of
FamilyInsight so they can avoid problems connecting. They
may not receive this announcement so speak up. We want this
transition to be as smooth as possible for everyone.
You can update by going directly to our website download page
and installing from there.
Programs on our website that you will need to update are
- Ordinance Tracker
- Get My Ancestors
- Charting Companion for FamilySearch
When you do update, be sure that the new version of
FamilyInsight or other program is allowed access through your firewall by adding it to the exceptions list of your firewall program.
Thanks for all of your help and cooperation as we work
together to speed up family history work.